WM Phoenix Open to undergo a complete operations audit after high-profile issues in 2024

SCOTTSDALE (3TV/CBS 5) — Fans, golfers, and the Thunderbirds were all left frustrated with the way the tournament went this year. Consequently, the Thunderbirds and tournament chair, George Thimsen, announced today that they are conducting a full operational audit of how they run the tournament.

Last Saturday, a mix of bad weather, closed gates, and fans who had bought tickets but couldn’t get in caused a lot of frustration. Grouchy golfers were finishing up rounds from the day before, and fans, fueled by alcohol, were congregating in small areas due to the mud. All of this made for a bad look.

Thimsen took responsibility for the situation and offered refunds to fans who bought tickets but couldn’t get in. He also stated that instead of trying to make the tournament bigger, the goal next year will be to make it better. As part of the full operational audit, they will be reviewing how the tournament handles alcohol sales.

Will they limit the hours?

Thimsen stated that he has been on calls with PGA golfers who have expressed their support. Although he did not go into specifics, golfers such as Billy Horschel, Zach Johnson, and Jordan Spieth, who got visibly frustrated with fans, have reportedly said that they will be back.

Fans looking for a refund on their unused tickets can email order@wmphoenixopen.com

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