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ALERT: Brace for weekend heat as First Alert Weather Days declared for Phoenix

On Your Side

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On Your Side

Repairs were reportedly authorized for just over $5,000.

Phoenix man without car for months as insurance fails to pay for repairs

Updated: 6 hours ago
|
By Gary Harper
A Phoenix man is struggling to get his car back because of an ongoing problem with an insurance company.

On Your Side

After years of delays, the deadline for the REAL ID has arrived.

REAL ID is now required to fly in the United States, how to get one in Arizona

Updated: May. 7, 2025 at 6:10 AM MST
|
By Susan Campbell and Mitchell Koch
If you plan to fly in the United States, you’ll need a REAL ID or other federally compliant ID starting today.

On Your Side

An Arizona man says he lost $15,000 to Fidel Lugo, an unlicensed contractor, who vanished...

Fake contractor takes off with $15K from Queen Creek homeowner

Updated: May. 6, 2025 at 6:32 PM MST
|
By Gary Harper
An Arizona man says he lost $15,000 to an unlicensed contractor who vanished after doing minimal work.

On Your Side

Unsold 2024 Crosstrek models sit on the lot of a Subaru dealership Tuesday, June 25, 2024, in...

Best cars under $10,000 for teen drivers

Updated: May. 2, 2025 at 5:25 AM MST
|
By Susan Campbell
You'll want your teen behind the wheel of something safe and affordable when they hit the road.

On Your Side

On Your Side has reported on SunPower solar customers' struggles since the company went bankrupt.

Surprise family’s solar panels finally reconnected

Updated: May. 1, 2025 at 6:33 PM MST
|
By Colin Stanton and Gary Harper
A Surprise said her broken solar system has finally been fixed thanks to On Your Side.

On Your Side Video

News

A Phoenix man has been without his BMW for months following a crash and while the car is...
Phoenix man without repaired car due to lack of insurance payment

News

If you plan to fly in the United States, you’ll need a REAL ID or other federally compliant...
REAL ID deadline arrives for US travelers after years of delays

On Your Side

An Arizona man says he lost $15,000 to an unlicensed contractor who vanished after doing...
Queen Creek homeowner says contractor took $15K, left job unfinished

News

Arizona Attorney General Kris Mayes says scammers trick distressed homeowners into selling...
Hundreds of Arizona homeowners lost money in equity-stripping scheme

News

Arizona Attorney General Kris Mayes says the defendants ran the "equity-stripping" scam for...
Arizona attorney general warns of equity stripping scam

News

IIHS just released its new list of “Good Choices” vehicles for teen drivers. Seventy-four...
Safe, affordable cars lead best picks for teens in 2025

More On Your Side Stories

On Your Side

A password that's too simple and easy to guess to make you susceptible to fraud.

Here’s how to create tough-to-crack passwords

Updated: May. 1, 2025 at 11:56 AM MST
|
By Susan Campbell
In a lot of cases, we’re leading criminals right into our accounts with passwords that aren’t strong enough.

On Your Side

On Your Side helped two viewers, Jena Gable (left) and Anthony Perez (right) recover their money.

On Your Side team recovers over $17K for Phoenix area viewers during April

Updated: Apr. 30, 2025 at 6:23 PM MST
|
By Gary Harper
When you add up all the money On Your Side was able to recover or save our viewers during April, it amounts to $17,175.

On Your Side

A Phoenix woman who paid $2,200 to a local contractor says she took the money and disappeared....

On Your Side gets fake contractor to return $2K deposit to Phoenix homeowner

Updated: Apr. 29, 2025 at 6:05 PM MST
|
By Gary Harper
A Phoenix woman who paid $2,200 to a local contractor says she took the money and disappeared. So, On Your Side got involved.

On Your Side

The problem of counterfeit products is not new, but videos and live streams on social media...

Authorities warn of counterfeits as Chinese factories go viral for ‘luxury’ products

Updated: Apr. 29, 2025 at 2:30 PM MST
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By Susan Campbell
The problem of counterfeit products is not new, but videos and live streams on social media make the fakes more accessible than ever.

On Your Side

Several Arizona patients are now calling for change after they received surprise medical...

Arizona patients call for change after receiving unwanted medical credit cards

Updated: Apr. 25, 2025 at 7:26 AM MST
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By Susan Campbell
Several Arizona patients are now calling for change after they received surprise medical credit cards from Banner Health.

On Your Side

Yassna Javadpour says the repairs still aren't done.

Water meter swap damages Mesa family’s plumbing, valuable rugs

Updated: Apr. 24, 2025 at 6:27 PM MST
|
By Colin Stanton and Gary Harper
A woman wants Mesa to pay for the damages to her house after she said a plumbing problem was caused by the city.

On Your Side

Developing positive money habits at a young age could lead to a successful financial future.

Start the savings early with Teach Children to Save Day

Updated: Apr. 24, 2025 at 10:47 AM MST
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By Susan Campbell
Developing positive money habits at a young age could lead to a successful financial future.

On Your Side

After damaging her car parking it at a Circle K in Sun City, On Your Side helpe this driver...

Circle K agrees to pay over $3,100 in repairs for Sun City motorist

Updated: Apr. 23, 2025 at 6:36 PM MST
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By Gary Harper
An Arizona woman finally got repayment, and she says it only happened with the help of On Your Side.

On Your Side

An Arizona woman discovered her father's death date was incorrectly reported, causing Social...

Social Security payments vanish after Arizona man’s death date mixed up

Updated: Apr. 23, 2025 at 9:32 AM MST
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By Susan Campbell
An Arizona woman discovered her father's death date was incorrectly reported, causing Social Security payments to vanish.

On Your Side

File image.

Arizonans keep buying used vehicles despite price increases

Updated: Apr. 22, 2025 at 6:00 PM MST
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By Gary Harper
The average age of a vehicle in Arizona is about 13 years, but the number of used cars being sold right now is spiking.

On Your Side

Patrick Fish is alive and well, even though the Social Security Administration recently deemed...

Chino Valley man erroneously declared dead by Social Security

Updated: Apr. 22, 2025 at 8:53 AM MST
|
By Susan Campbell
An Arizona man is alive and well, even though the Social Security Administration recently deemed him dead.

On Your Side

In an update to a recent On Your Side report, Psalm Johnson has found a new apartment and...

UPDATE: Phoenix renter off the hook for move-out bill after rat problem

Updated: Apr. 18, 2025 at 12:49 PM MST
|
By Susan Campbell
In an update to a recent On Your Side report, Psalm Johnson has found a new apartment and she’s off the hook for her old one.

On Your Side

A new company is now responsible for the Arizona customers of a solar power company that...

Help arriving for Arizona solar customers in limbo

Updated: Apr. 17, 2025 at 6:19 PM MST
|
By Colin Stanton and Gary Harper
A new company is now responsible for the Arizona customers of a solar power company that recently went bankrupt, but getting in touch with them has been challenging for some.

On Your Side

Circle K confirmed there was a mix-up, referred to as a “cross drop,” at the gas station at...

Drivers face claims delays after fuel mix-up at Circle K station in Phoenix

Updated: Apr. 17, 2025 at 9:53 AM MST
|
By Susan Campbell
The number of vehicles damaged in a fuel mix-up at a Phoenix gas station in February has grown to 60, and some drivers are still waiting for payment.

On Your Side

A Sun City woman says a parking stump support beam ripped off her front bumper, causing $3,000...

Sun City driver wants Circle K to pay $3,000 for vehicle damage

Updated: Apr. 16, 2025 at 6:19 PM MST
|
By Gary Harper
A driver says a protruding metal rebar at a Valley Circle K snagged her bumper, damaging her vehicle.
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